Help

With the ferry, the journey to your holiday destination is already a relaxed experience. Booking with ÖAMTC Fähren is just as uncomplicated as the trip itself.

In the following, we explain the individual steps of the booking process in detail.

The booking process consists of 4 simple steps:
1. Search for ferry connections
2. Selection of ferry connections
3. Choice of accommodation
4. Personal Information and Payment

1. Search for ferry connections

You can use the map to simply select the ports for the desired route or enter the locations directly in the "From" and "To" fields. After entering the place of departure, you will automatically be shown the possible destinations that can be reached from this port.

Please also enter the desired travel date and the number of people and vehicles. The persons include all persons travelling with you (please also state the children). Vehicles are cars, trailers, campers, motorcycles (etc.). If you have a team, please always enter 2 vehicles. You can specify this information in more detail later.

In principle, you can choose between a return trip, a simple ferry trip and multiple routes. Multiple routes are ideal for "island hopping", for example, if you want to travel to several Greek islands or the Canary Islands.

Then click on "Search" to go to the next step.

2. Selection of ferry connections

Now all ferry crossings of the available shipping companies for your specified travel dates are displayed.

Please note that searching for connections can take up to 60 seconds, as we call up the data live from the shipping company systems - you will therefore receive up-to-date information.

You can change your search at any time in the upper navigation bar and start a new search using the "Search" button.

Below you will see the available connections with the name of the shipping company, the name of the ship, the times (local times) and a non-binding price. You can also display possible stopovers.

You can now select the desired connections by clicking on them. You can only select one shipping company per booking. Once you have decided on a connection, connections from other shipping companies are greyed out. Your connection is also displayed in the overview on the right.

In the respective bar above the connections, you can adjust the date and directly see the results for other travel dates. If a date is greyed out, there are no ferry connections available on that day.

When you have selected all the connections you want, go to the next step by clicking on the "Select accommodation" button.

3. Choice of accommodation

In this step, you must now enter further information about the people travelling and select their accommodation. You can also provide additional information about the vehicles and add additional services. Additional people or vehicles can be added or removed here at any time.

First, please enter the details of the travellers. These include gender, passenger type and accommodation type. The type of passenger and in particular the associated age limits depend on the respective shipping company.

When it comes to accommodation, you can choose from many different types of accommodation. There is basically a single deck passage, various seats/recliners or cabins that you can occupy part or all of.

If you have selected a cabin as accommodation, you can choose between "Bed" or "Whole cabin". If you only want to book a bed in a cabin, i.e. share the rest of the cabin with other travellers, select "Bed" here. However, if you would like to occupy a cabin completely, then please select "Entire cabin". In this case, the number of people must correspond to the number of the selected cabin so that it can be fully occupied. The cabin in the Accommodation field is adapted accordingly for the next traveller and is greyed out.

Example: If two people would like to travel together in a cabin, select a 2-seater cabin and click on "Whole cabin".

The types of accommodation depend on the shipping company and the respective ship. So please pay attention to the exact description of the accommodation. For example, depending on the shipping company, there are special cabins for pets or other special features.

Once you have entered all the information about the people, you must now enter all the information about the vehicles. The vehicle type is again dependent on the selected shipping company. Please select a type that fits your vehicle (see vehicle registration document). Depending on the type selected, you may also have to enter information about the length of the vehicle. A corresponding field will then be displayed for you. With the types, for example, a distinction is made between cars, motorcycles, trailers, mobile homes (etc.). Please pay attention to the exact designation and the correct input of the length.

If you have selected a return trip, the passenger and vehicle data will be inserted automatically. Only the type of accommodation is not adopted and must be selected accordingly.

If a cruise line offers special offers, the selection field "Available offers" will be displayed. Please note that these are special offers that are subject to special conditions (e.g. non-cancellable). The shipping companies are solely responsible for these offers.

Once all fields have been filled in, the "Price Calculation" button is displayed in green on the right. By clicking on it you can request the price for the selected crossings.

If you would like to continue with the listed details and the price, click on "Proceed to booking" and this will take you to the last step of the ferry booking.

4. Personal Information and Payment

In this step, you now enter your personal data and the data of the traveller.

Passenger details must exactly match the details on their ID documents. Please enter the details for each traveller.

The contact details are important, as the shipping company can contact you via your email address and mobile phone number if there are delays, for example. It is, therefore, necessary for you to provide a cell phone number (with the relevant country code) so that you can be reached during your trip.

In the billing details, you can tick “Like the first traveller”, and then the data of the first traveller will be adopted. If you are a ÖAMTC member, the billing address must match the ÖAMTC member's address. Otherwise, additional payments may be due at the port office or at check-in on the ferry.

If you are a ÖAMTC member, please enter your ÖAMTC member number in the corresponding field and click on "Price display". The ADAC membership number will be checked and if the confirmation is successful, the ÖAMTC price will be displayed.

Finally, please accept the terms and conditions of the agent ÖAMTC Fähren and the terms and conditions of the shipping company, because the shipping company is your contractual partner for the crossing.

Now complete the booking by clicking on the "Order now and pay" button.

You will then be redirected to the payment page. The available payment methods can be found here.

After the payment has been confirmed by the payment provider and the booking has been accepted by the shipping company, you will receive your booking confirmation with the ticket in PDF form by email.

If you need further help to book your ferry crossing, you can reach us at Contact Us.

We wish you a wonderful journey,
The ÖAMTC Fähren team